We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 14 calendar days from the date of delivery.

How to Initiate a Return:

To request a return, please contact us within the 14-day period via:

Email: info@vcrystals.com

Phone: +30 22410 26218

We will guide you through the return process and provide any necessary instructions.

Conditions for Returns:

Items must be returned unused, in their original condition, and include all original packaging, certificates, and documents.

Returned items will be inspected upon arrival. Products that are damaged, used, or returned beyond the 14-day period may be declined.

We recommend using a trackable and insured shipping method, as you are responsible for the item(s) until they reach us.

Refunds will be issued to your original payment method once the return is received and approved.

You will be refunded the full cost of the product unless otherwise agreed.

Returns Address:

Vcrystals

Ethnarchou Makariou 26

Rhodes, Dodecanese

Greece, 85131

Need Help?

For any questions about returns or refunds, feel free to reach out:

Email: swarovskirhodes@gmail.com

Phone: +30 22410 26218

Fax: +30 22410 26218